The team at StrataLoans are committed to ensuring our products and services are delivered to the highest standard. If you have any concerns or issues with any StrataLoans products or services, please contact our staff directly or lodge a complaint below.
How we resolve your concerns
StrataLoans will acknowledge your complaint by email on receipt. We will provide a response within 14 days unless considered urgent when we will endeavour to contact you within 24 hours. It is not always possible to resolve an issue within these timeframes but we will keep you updated on the progress.
Call 1800 65 63 68
Fax: (07) 5575 7433
Locked Bag 1, Gold Coast MC QLD 9726, Australia